SHIPPING & RETURNS
SHIPPING POLICY
Delivery is by Royal Mail or DPD courier depending on the product you order and generally takes 2-3 working days after we have produced your personalised item.
We only deliver to the UK, but we will be looking at expanding our delivery options in the near future.
Delivery and packaging costs are included in the price quoted.
RETURN & EXCHANGE POLICY
If, upon receiving your Product(s), they are damaged or the printing is faulty, you may request a refund or reprint. Due to the personalised nature of all of our products, we do not accept returns in the case that they are not damaged or faulty.
Please note: The above returns policy refers to change of mind only and does not affect the statutory rights you have as a consumer e.g. the right to cancel, or the right to return items, which are faulty or not as described or a general right to return most online purchases under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
